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Optimum software and site settings

Find out how to optimise your service with the best site settings and software.

Site settings
Site software
Other technical resources

Site settings

This website works best with the following settings:

Internet Explorer 6.0 and above. Beta versions of IE8 are not supported.
A minimum screen resolution of 1024 x 768.
The number of colours on screen should be set to 256 or higher.
Use the scroll bars at the right hand side of the web browser to view additional information.
If you are using a modem, 56kB is preferred.
This site requires Java. Macintosh (Apple) computers require Macintosh Runtime for Java version 2.2.4 or higher.
This site is not compatible with Internet Explorer 5.2 for Macintosh computers, we recommend Safari or Firefox for Macintosh users.
If your session is locking up when you try to log on or you encounter 'Action Cancelled' or 'Page cannot be displayed' messages and are running Windows XP Internet Explorer version 6 with Service Pack 1, please download hot fix Q331906 from Microsoft.

Site software - Links to software downloads

Adobe Acrobat Reader

This site provides services which generate e-mail reports in a PDF format. You will need PDF viewing software to display these reports received via e-mail.

Download Acrobat Reader

Microsoft Word Viewer

This site provides access to registered documents in Microsoft Word format. If you do not have Microsoft Word installed you will need to download the Microsoft Word viewer.

Download Word Viewer 2003

WordPerfect Viewer

This site provides access to registered documents in WordPerfect format. If you do not have WordPerfect installed you will need to download the WordPerfect Viewer.

Download WordPerfect for Windows 95/98 or Windows NT

Internet Explorer

This site has been designed for Microsoft Internet Explorer 6.0 and above (beta versions of IE8 are not supported). If you are experiencing problems with IE 6 Service Pack 1 please download hot fix Q331906. This hotfix only applies to Windows XP users.

Download Microsoft Internet Explorer

Java (Apple Mac)

This site requires Java. Macintosh (Apple) computers require Macintosh Runtime for Java version 2.2.4 or higher. Apple supplies their own version of Java. Please use the Software Update feature (available on the Apple menu) to check that you have the most up-to-date version of Java for your Apple Mac.

Update Macintosh Runtime for Java using Software Update feature

Java

Java is a computer language that can be used to add extra capabilities to a web site, and is used on the Companies Office website to deliver some search features.

Most web browsers came with Java Virtual Machine as part of the installation package. However there are versions of Internet Explorer 6 and Microsoft Windows that do not come with Java Virtual Machine as part of the original software.

Download Java Virtual Machine

Adobe Flash Player

Adobe Flash Player is required for the animated demonstrations in the Customer Support section.

Download Adobe Flash Player

Microsoft Excel Viewer

This site provides access to data files in Microsoft Excel format. If you do not have Microsoft Excel installed, you will need to download the Microsoft Excel viewer.

Download Microsoft Excel Viewer 2003

FAQ

Will I need access to other technical resources to use the online services?

For some services (for example, incorporating a company with the Companies Office) you will also need access to a fax machine or scanner and a printer.